
I Turn Messy Processes Into Clean Delivery
CX ops & offshore teams that feel in-house for growth-stage companies
Head of Operations at PrimeSync AI.
Architecting globally distributed teams that deliver AI-enabled customer experience at absolute scale.
Skill Architecture
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View allMobile Auto Repair + AI: How to Fix the Hidden Revenue Leak
Discover how AI voice agents turn every ring into revenue for mobile service businesses by automating scheduling and lead capture.
Read Transcript OperationsHow BPO and CX Create Winning Strategies
A deep dive into building customer experience systems that scale with your business.
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PrimeSync Solutions wins SelectUSA 2026 Tech Pitch Competition
US Ambassador announces winner of SelectUSA 2026 Tech Pitch Competition
PrimeSync Solutions wins SelectUSA 2026 tech pitch competition
PrimeSync Solutions wins SelectUSA 2026 Tech Pitch Competition
Winner of SelectUSA 2026 Tech Pitch Competition announced
Strategic Road
CAREER TRAJECTORY • 2016 → PRESENT
Web Dev
TechLayer
Initial deployment into full-stack architecture. Mastered the core protocols of modern delivery.
SEO Analyst
Bit Mascot
Optimizing visibility algorithms and architecting frameworks for search dominance.
Marketing
Remote
Leading decentralized operations across global zones. Scaling reach and impact.
Ops Spec
Radiant
Enforcing high-stakes operational compliance and global audit protocols.
BDM, BPO
ATL
Architecting BPO workflows for massive lead generation and strategic growth.
Head of Operations
PrimeSync
Leading global mission units. Orchestrating AI systems and elite talent at scale.
Web Dev
TechLayer
Initial deployment into full-stack architecture. Mastered the core protocols of modern delivery.
SEO Analyst
Bit Mascot
Optimizing visibility algorithms and architecting frameworks for search dominance.
Marketing
Remote
Leading decentralized operations across global zones. Scaling reach and impact.
Ops Spec
Radiant
Enforcing high-stakes operational compliance and global audit protocols.
BDM, BPO
ATL
Architecting BPO workflows for massive lead generation and strategic growth.
Head of Operations
PrimeSync
Leading global mission units. Orchestrating AI systems and elite talent at scale.
Recommendations

Marc Levi
Credentialing Manager at AMN Healthcare
“It was a pleasure working with Shahriar. He was an adaptable leader with can do attitude. He is a detailed- and deadline-oriented executor and excellent in relaying expectations to his team for results. he'd be a great leader at any organization.”
Marc worked with Shahriar on the same team

Christina Miner, MBA
Transformative Operational and People Leader
“During my time spent working with Shahriat, I was impressed with his ability to learn quickly, adapt in various roles, teach others, and execute on requested items. I’d recommend him to future organizations.”
Christina managed Shahriar directly

Jenae Parr
Driving Equity in Learning, Leadership & Culture
“Partnership with Shahriar is a breeze. I had the pleasure of onboarding Shahriar to a complex role and he handled the training with grace and flexibility. He brought his heart every day and was consistently willing to help peers with their challenges. He brings a positive attitude that is contagious. Shahriar is a pleasure to work with and I would be grateful to have another opportunity to do so.”
Jenae was Shahriar’s teacher

Tanjim Bin Hossain Arafat
Business Development Specialist at PrimeSync
“I’m greatly indebted to have Shahriar as my first mentor. Specially coming from different background. My constant questions were never taken as annoyance. More power to people like you in the corporate world, who acts like a guiding compass for a sailing boat. 🙌🏻”
Tanjim reported to Shahriar directly

Shefayet Alam
Credentialing Supervisor, Locums, at Radiant Data Systems, Ltd
“I had the privilege of working in a Team where Shah was my Supervisor. The things that I really liked about him was that he gave time to his each team member, making sure every single one if us were enjoying both our work and also and the time we spent. He gave me respect and was always proactive and dynamic in his work. Do pray for him and hope he achieve all the success.”
Shefayet reported to Shahriar directly

Md. Omar Faruk
Operations Lead || Augmedix || Ahsan Technologies LTD (ATL)
“I've had the pleasure of working with Shahriar, and he stands out as a highly capable and intellectually sharp professional. His problem-solving skills are exceptional, consistently finding effective solutions to complex challenges. Shahriar also has a unique talent for fostering strong team bonds, creating a positive and cohesive work environment. He’s a strategic thinker, a natural leader, and an asset to any team. I highly recommend him for any role that demands operational expertise and excellent leadership.”
Md. Omar worked with Shahriar on the same team